Ressources
News

Streamlining Supplier Evaluation and Complaint Management in relatico: KW 6

Published on:
6/2/2025
Updated on:
6/2/2025
5 min read
Written by: 
Bernd Neufert

Expert in strategic procurement

Discover the new supplier evaluation and complaint management features in relatico.next. Streamline assessments, improve transparency, and enhance collaboration with customizable criteria and structured workflows.

New Features in relatico.next: Streamlining Supplier Evaluation and Complaint Management

We are pleased to introduce new features in relatico.next that enhance supplier evaluation and complaint management, making these processes more efficient and transparent.

Efficient Supplier Evaluation

With the latest update, you can now create and manage supplier evaluations with ease. Simply set up a new campaign and begin the assessment.

  • Define custom evaluation criteria to suit your requirements
  • Group suppliers and evaluate them individually based on specific criteria
  • Assign evaluators per criterion for a structured and efficient assessment

Open evaluations are displayed in an overview and can be processed immediately. If you need assistance setting up your evaluation campaign, you can schedule a consultation here: Book a Meeting.

Structured Complaint Management

The new Boards feature now allows you to record and manage complaints effectively.

  • Attach images, delivery notes, and supporting documents
  • Share complaints directly with suppliers for faster resolution
  • Request an acknowledgment of receipt to ensure transparency and accountability

For more details, you can schedule a consultation here: Book a Meeting.

These updates are designed to improve efficiency and collaboration within your supply chain. Stay informed and make the most of relatico.next.

Stay Ahead in Supply Chain Management with Our Exclusive Newsletter!
Expert Insights           
Best Practices
Industry Trends
By subscribing, you consent to our Privacy Policy.
Thank you! Your submission has been received! We will get back to you as soon as possible.
Oops! Something went wrong while submitting the form.
Bernd Neufert
Bernd Neufert
Expert in strategic procurement

We're happy to help!

I would be happy to learn about your challenges and show you how our software solutions can help you.

Bernd possesses extensive experience in strategic procurement, shaped by his tenure at Eckes-Granini, Symrise and DuPont de Nemours. Currently, he is focused on sustainable sourcing and supply chains, collaborating with the relatico team to develop practical software solutions. Additionally, Bernd runs his own agricultural business and is involved in supply chain projects globally.